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Releases: intercom/intercom-ios

19.5.2

19 Feb 14:47

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Release Date: 19-02-2026

🐛 Bug Fixes

  • Fixed an incorrect CSAT translation key for the OK button.
  • Fixed an issue where the unread dot was not vertically centered in inbox cells.
  • Fixed an issue with audio transcription where transcriptions could fail frequently.
  • Fixed an issue where the send button VoiceOver announced "Arrow Up Circle Button" instead of an appropriate label.
  • Fixed an issue where unordered lists could overlap other content.
  • Fixed an issue where tickets could disappear from the Recent Tickets card.
  • Fixed a crash that could occur with stacked notifications.
  • Fixed an issue where the navigation bar did not match the background color in carousels and surveys on iOS versions below 26.
  • Fixed an issue where retrying a failed multi-part conversation could result in an upload mismatch.

19.5.1

11 Feb 10:35

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Release Date: 11-02-2026

🐛 Bug Fixes

  • Fixes a crash that could occur when retrying failed messages in a conversation.
  • Fixes a crash that could occur when new messages appear in the messages screen.
  • Fixed a crash that could occur when displaying push notifications.
  • Fixed an issue where sending images and videos was broken on iOS 15.
  • Fixed an issue with citation sheet layout and close button styling.
  • Fixed an issue where the GIF picker appeared too small on iPad.
  • Fixes a rendering issue with the transcription component on devices running versions earlier than iOS 26.

19.5.0

09 Feb 14:32

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Release Date: 09-02-2026

🚀 Enhancements

  • Removed Sentry crash reporting from the SDK.

🐛 Bug Fixes

  • Fixed an issue where the close button on survey modals may not dismiss the survey.
  • Fixed an issue where images in outbound content with transparency could render with a gray background.
  • Fixed an issue where list blocks could lose their text content.
  • Fixed an issue that could cause incorrect tap behavior on images within carousels.
  • Fixed an issue where images in carousels and posts may display with incorrect styling.
  • Fixed an issue that could cause overlapping content in carousels containing image and text blocks.
  • Fixed an issue where the article reactions UI could obscure article content.
  • Fixed an issue where deleted or unavailable articles may not display the appropriate error message.
  • Fixed an issue where the "Start a conversation" button in the sad reaction prompt may not respect Messenger configuration settings.
  • Fixed an issue that could prevent article reactions from submitting correctly.
  • Fixed an issue where anchor links within articles may not scroll to the referenced section.
  • Fixed an issue where article content may not respect device safe areas.
  • Fixed an issue where articles linked from messenger apps in conversations may not open correctly in the article viewer.
  • Fixed an issue where tapping the "disappointed" reaction may not start a new conversation.
  • Fixed an issue that could prevent interactions with buttons and links in posts from working correctly.
  • Fixed an issue where YouTube videos in posts may not play.
  • Fixed an issue where tapping images in posts may not display the image preview.
  • Fixed an issue where posts may not dismiss after tapping deep links.
  • Fixed an issue where post content could get cut off when reactions are displayed.
  • Fixed an issue where large posts could allow content to scroll behind the reactions area.
  • Fixed a crash that could occur when dismissing a survey with a confirmation dialog on iPad.
  • Fixed a crash that could occur when tapping "Try Again" on a failed attachment upload in ticket forms on iPad.
  • Fixed a crash that could occur when deleting an attachment from the ticket form preview on iPad.
  • Fixed an issue where the Messenger UI could become misaligned when rotating the device while the Messenger is open on iPad.
  • Fixed an issue where retrying a failed attachment upload could create a duplicate attachment instead of retrying the original.
  • Fixed an issue where conversation content could be visible through the composer background on iOS versions below 26.
  • Fixed an issue where the "Start a conversation" button may appear without its background on iOS versions below 26.
  • Fixed an issue where YouTube videos embedded in content may not play correctly.
  • Fixed an issue where CSAT "tell us more" feedback could appear to fail, requiring multiple retries.
  • Fixed an issue where the GIF search bar and close button may not work correctly on iOS versions below 26.

19.4.1

17 Dec 15:37

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Release Date: 16-12-2025

🐛 Bug Fixes

  • Fixed an issue where localizations could fail to load.
  • Fixed an issue the composer text occasionally wasn't cleared after sending a message.

19.4.0

05 Dec 11:37

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Release Date: 04-12-2025

🚀 Enhancements

  • Added titles to the Messages screen to help users differentiate between their conversations.

🐛 Bug Fixes

  • Fixed an issue where image height within carousels was incorrectly capped.

19.3.4

19 Nov 10:58

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Release Date: 18-11-2025

🐛 Bug Fixes

  • Fixed a crash related to ICMMetric that happened to due a race condition.

19.3.3

17 Nov 16:34

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Release Date: 17-11-2025

🐛 Bug Fixes

  • Fixed a crash related to ICMPersistenceProxy where reading objects from cache was not correctly handling errors.

19.3.2

04 Nov 11:44

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Release Date: 04-11-2025

🐛 Bug Fixes

  • Fixed an issue where tapping the close button on an article in a conversation would not dismiss the article.
  • Fixed an issue where tapping on a link in an article would not open the link.
  • Fixed an issue where carousels were not dismissing correctly.
  • Fixed an issue where reactions to articles were not being handled correctly.

19.3.1

28 Oct 11:06

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Release Date: 28-10-2025

🐛 Bug Fixes

  • Fixed a crash that could happen when opening articles from a conversation.

19.3.0

24 Oct 16:07

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Release Date: 24-10-2025

🚀 Enhancements

  • Added support for transcribing messages using your voice. To enable this feature, add the following to your Info.plist:
<key>NSMicrophoneUsageDescription</key>
<string>YOUR DESCRIPTION HERE</string>

🐛 Bug Fixes

  • Fixed an issue where composer buttons and help center articles could render incorrectly on Liquid Glass.
  • Adjusted how translations are bundled resolving an edge case where they could fail to load correctly.