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[core] ChatWoot: conditional agent name prefix in WA to WhatsApp templates#1988

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bergpinheiro wants to merge 1 commit intodevlikeapro:corefrom
bergpinheiro:prefix-agentname-msgbot
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[core] ChatWoot: conditional agent name prefix in WA to WhatsApp templates#1988
bergpinheiro wants to merge 1 commit intodevlikeapro:corefrom
bergpinheiro:prefix-agentname-msgbot

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@bergpinheiro bergpinheiro commented Mar 29, 2026

Fix empty **: prefix when Add Agent Name is on but chatwoot.sender.name is empty (e.g. system/automated messages). Applies Mustache conditionals to default i18n for chatwoot.to.whatsapp.message.text and chatwoot.to.whatsapp.message.media.caption across all locales.
fixes #1983
fixes #1737

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Fix empty **: prefix when Add Agent Name is on but chatwoot.sender.name is empty (e.g. system/automated messages). Applies Mustache conditionals to default i18n for chatwoot.to.whatsapp.message.text and chatwoot.to.whatsapp.message.media.caption across all locales (fixes devlikeapro#1983).
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[Chatwoot] - "Add Agent Name" adds empty prefix "**:" to system/automated messages Ignore username for robot message

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