Count Inactive Users with Active incidents#2616
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kmxo merged 27 commits intoServiceNowDevProgram:mainfrom Oct 29, 2025
Merged
Count Inactive Users with Active incidents#2616kmxo merged 27 commits intoServiceNowDevProgram:mainfrom
kmxo merged 27 commits intoServiceNowDevProgram:mainfrom
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Automatically create a problem record from incident volume Use case: Automatically create a problem record if a specific Configuration Item (CI) is associated with more than a certain number of incidents within a defined timeframe. Code snippet This code can be placed in a Scheduled Script Execution or an After Insert Business Rule to check new incidents
…Active incidents/README.md
…Active incidents/script.js
… Assignment Groups/README.md
… Assignment Groups/script.js
…h Active incidents/README.md
…h Active incidents/script.js
…ctive incidents directory
…cident volume/README.md
…cident volume/script.js
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@ravichandra1998g Hi , apologies for the confusion...Accidentally I deleted the actual file instead of wrong file.. Thanks for the note Reviewed PR contains Count Inactive Users with Active incidents Script.js |
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Sounds good to me. Thank you for your contribution. |
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PR Description:
Count Inactive Users with Active incidents
Pull Request Checklist
Overview
Code Quality
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Core ServiceNow APIs/Server-Side Components/Client-Side Components/Modern Development/Integration/Specialized Areas/Documentation
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