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Add FAQ on Application Gateway SKU family classification#128504

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Add FAQ on Application Gateway SKU family classification#128504
Jpeddabavi wants to merge 6 commits into
MicrosoftDocs:mainfrom
Jpeddabavi:patch-4

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@Jpeddabavi
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Added FAQ entry about SKU family classification for Application Gateway.

More information: https://learn.microsoft.com/en-us/answers/questions/5577425/application-gateway-sku-family-defaults-to-generat

We constantly receive more support cases regarding this -- having this will stop those cases to App GW support team.

Added FAQ entry about SKU family classification for Application Gateway.

More information: https://learn.microsoft.com/en-us/answers/questions/5577425/application-gateway-sku-family-defaults-to-generat

We constantly receive more support cases regarding this -- having this will stop those cases to App GW support team.
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Learn Build status updates of commit 84d8a76:

❌ Validation status: errors

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articles/application-gateway/application-gateway-faq.yml ❌Error Details

articles/application-gateway/application-gateway-faq.yml

  • Line 152, Column 67: [Error: yaml-syntax-error - See documentation] While scanning a plain scalar value, found invalid mapping.

For more details, please refer to the build report.

Note: Your PR may contain errors or warnings or suggestions unrelated to the files you changed. This happens when external dependencies like GitHub alias, Microsoft alias, cross repo links are updated. Please use these instructions to resolve them.

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Learn Build status updates of commit a5345c3:

❌ Validation status: errors

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articles/application-gateway/application-gateway-faq.yml ❌Error Details

articles/application-gateway/application-gateway-faq.yml

  • Line 152, Column 67: [Error: yaml-syntax-error - See documentation] While scanning a plain scalar value, found invalid mapping.

For more details, please refer to the build report.

Note: Your PR may contain errors or warnings or suggestions unrelated to the files you changed. This happens when external dependencies like GitHub alias, Microsoft alias, cross repo links are updated. Please use these instructions to resolve them.

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Learn Build status updates of commit 4584d52:

✅ Validation status: passed

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articles/application-gateway/application-gateway-faq.yml ✅Succeeded

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Yaml File(s) This PR includes changes to .yml file(s) owned by another author.

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ttorble commented May 18, 2026

@mbender-ms

Can you review the proposed changes?

IMPORTANT: When the changes are ready for publication, adding a #sign-off comment is the best way to signal that the PR is ready for the review team to merge.

#label:"aq-pr-triaged"
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@prmerger-automator prmerger-automator Bot added the aq-pr-triaged tracking label for the PR review team label May 18, 2026
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Reviewing with PMs for App GW.

@rnautiyal
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Q: Why does my Application Gateway show "SKU family: Generation_1" even though I'm using a V2 SKU (WAF_v2 or Standard_v2)?

A: This is expected and does not mean your gateway is running on V1. The "SKU family" and "SKU name" are two separate properties:

image

Key points:
• If your SKU name is Standard_v2 or WAF_v2, you are running Application Gateway V2 with all V2 capabilities — regardless of what "SKU family" shows.
• "SKU family" is assigned automatically by Azure. It can't be changed in the portal, ARM, Bicep, or CLI, and you don't need to change it. It has no impact on functionality, performance, features, or billing.

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Please change to the following:

  - question: Why does my Application Gateway show "SKU family Generation_1" even though I'm using a v2 SKU (WAF_v2 or Standard_v2)?
    answer: |
      This is expected and doesn't mean your gateway is running on v1. The "SKU family" and "SKU name" are two separate properties:

      | Property | What it means | Example |
      |---|---|---|
      | SKU name | The product tier you selected. Determines features, performance, and behavior. | `Standard_v2`, `WAF_v2` |
      | SKU family | An internal Azure platform label for the underlying hardware generation. Informational only. | `Generation_1` |

      
      - If your SKU name is `Standard_v2` or `WAF_v2`, you're running Application Gateway v2 with all v2 capabilities — regardless of what **SKU family** shows.
      - **SKU family** is assigned automatically by Azure. You can't change it in the portal, ARM, Bicep, or CLI, and you don't need to. It has no impact on functionality, performance, features, or billing.

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Please change to the following:

  - question: Why does my Application Gateway show "SKU family Generation_1" even though I'm using a v2 SKU (WAF_v2 or Standard_v2)?
    answer: |
      This is expected and doesn't mean your gateway is running on v1. The "SKU family" and "SKU name" are two separate properties:

      | Property | What it means | Example |
      |---|---|---|
      | SKU name | The product tier you selected. Determines features, performance, and behavior. | `Standard_v2`, `WAF_v2` |
      | SKU family | An internal Azure platform label for the underlying hardware generation. Informational only. | `Generation_1` |

      
      - If your SKU name is `Standard_v2` or `WAF_v2`, you're running Application Gateway v2 with all v2 capabilities — regardless of what **SKU family** shows.
      - **SKU family** is assigned automatically by Azure. You can't change it in the portal, ARM, Bicep, or CLI, and you don't need to. It has no impact on functionality, performance, features, or billing.

@Jpeddabavi Can you respond to the requested changes or let us know if you would like us to commit them?

@mbender-ms - When the changes are ready for publication, adding a #sign-off comment is the best way to signal that the PR is ready for the review team to merge.

#label:"aq-pr-triaged"
@MicrosoftDocs/public-repo-pr-review-team

@jagan103
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I will make those changes and will update here. TY!

Clarified the explanation regarding SKU family and SKU name for Application Gateway, emphasizing that SKU family is informational and does not affect functionality.
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Learn Build status updates of commit 2ce7a97:

❌ Validation status: errors

Please follow instructions here which may help to resolve issue.

File Status Preview URL Details
articles/application-gateway/application-gateway-faq.yml ❌Error Details

articles/application-gateway/application-gateway-faq.yml

  • Line 156, Column 9: [Error: yaml-syntax-error - See documentation] While scanning a block scalar, did not find expected comment or line break.

For more details, please refer to the build report.

Note: Your PR may contain errors or warnings or suggestions unrelated to the files you changed. This happens when external dependencies like GitHub alias, Microsoft alias, cross repo links are updated. Please use these instructions to resolve them.

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push it

Clarified the distinction between SKU family and SKU name for Application Gateway.
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Learn Build status updates of commit 22093f7:

✅ Validation status: passed

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articles/application-gateway/application-gateway-faq.yml ✅Succeeded

For more details, please refer to the build report.

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Yaml File(s) This PR includes changes to .yml file(s) owned by another author.

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Learn Build status updates of commit 750c482:

✅ Validation status: passed

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articles/application-gateway/application-gateway-faq.yml ✅Succeeded

For more details, please refer to the build report.

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Yaml File(s) This PR includes changes to .yml file(s) owned by another author.

@v-regandowner v-regandowner requested a review from mbender-ms May 21, 2026 14:46
@jagan103
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Hi Team, please let me know if any other changes required on this. TY!

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@mbender-ms Could you review this proposed update to your article and enter #sign-off in a comment if it's ready to merge?

Thanks!

@Jpeddabavi
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Hi Team, please let me know if any other changes required on this. TY!

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