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Pricing update in individual section #446
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| # Manage Custom Domains | ||
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| Only *Pro* and *Teams* plans include **one** free custom domain. The *Teams* plan comes with one custom domain for the whole team. If you are on the *Standard* plan, you will need to purchase a custom domain, as it is not included in the plan for free. | ||
| All paid plans include one free custom domain, with the option to purchase more if needed. | ||
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| ### How do I purchase additional custom domains? | ||
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| To purchase domains: | ||
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| 1. *Standard* and *Pro* users can go to their [**account**](https://app.flutterflow.io/account) page, find the **Custom Domains** section, and click the **Add Domains** button. | ||
| 2. The *Team* owner can buy from the My Organization page. | ||
| 3. Click **Add Domains** to buy a new one. | ||
| To purchase domains, paid users can go to their [**account**](https://app.flutterflow.io/account) page, find the **Custom Domains** section, and click the **Add Domains** button. | ||
| <!-- TODO pricing: Clarify the purchase process for legacy Team owners. | ||
| 2. The *Team* owner can buy from the My Organization page. | ||
| 3. Click **Add Domains** to buy a new one.--> | ||
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| :::note | ||
| Note that purchasing a domain is not possible during the trial period. If you're interested in obtaining a domain, please reach out to our support team for further assistance. | ||
| ::: | ||
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|  | ||
| <!-- TODO pricing: add image--> | ||
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Collaborator
There was a problem hiding this comment. Choose a reason for hiding this commentThe reason will be displayed to describe this comment to others. Learn more. Can we add this image?
Collaborator
Author
There was a problem hiding this comment. Choose a reason for hiding this commentThe reason will be displayed to describe this comment to others. Learn more. The options to add and remove a custom domain are not visible in my account. I have asked Matthew to add to the Google doc. However, if the currently mentioned steps are still valid for V2 pricing, then I re-add the previous image (i.e., img_15). |
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| ### How do I remove custom domains? | ||
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| To remove the custom domain: | ||
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| 1. *Standard* and *Pro* users can go to their [**account**](https://app.flutterflow.io/account) page, find the **Custom Domains** section, and click the **Add Domains** button. | ||
| 2. The *Team* owner can buy from the My Organization page. | ||
| 3. Click **Remove Domains** to remove the existing custom domain. | ||
| To remove the custom domain, paid users can go to their [**account**](https://app.flutterflow.io/account) page, find the **Custom Domains** section, and click **Remove Domains** to remove the existing custom domain. | ||
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|  | ||
| <!-- TODO pricing: add image--> | ||
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Collaborator
There was a problem hiding this comment. Choose a reason for hiding this commentThe reason will be displayed to describe this comment to others. Learn more. Can we add this image?
Collaborator
Author
There was a problem hiding this comment. Choose a reason for hiding this commentThe reason will be displayed to describe this comment to others. Learn more. The options to add and remove a custom domain are not visible in my account. I have asked Matthew to add to the Google doc. However, if the currently mentioned steps are still valid for V2 pricing, then I re-add the previous image (i.e., img_16). |
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| # Subscriptions | ||
| This section contains information on free trials, changing your plan, and other subscription questions. | ||
| This section provides information on free trials, plan changes, and other subscription-related questions. | ||
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| ## Free Trials | ||
| All paid plans come with a free 14-day trial. | ||
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| ### How do I Start A Free Trial? | ||
| To start a free trial, please follow these steps: | ||
| The first paid plan you purchase will come with a free 14-day trial. For 14 days, you will have access to the features of the plan you selected before you are charged. If you can cancel your subscription during this 14-day trial, you will not be charged. | ||
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| :::info | ||
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| 1. From flutterflow.io select Create Account in the top right corner. | ||
| 2. Enter your name, email address, and password and select Create Account. | ||
| 3. Select Upgrade at the top of the screen. | ||
| 4. Enter your billing and payment information and select Subscribe. | ||
| The 14-day trial applies only to your first paid plan. Any later plan (Basic, Growth, or Business) won’t include a trial, even if the first plan is still in trial. | ||
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| ### What Happens At The End of The Trial Period? | ||
| At the end of your trial period, your payment method will be charged. You cancel at any time during the trial period. | ||
| ::: | ||
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| ### How do I start a free trial? | ||
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| ## Upgrade Plan | ||
| To start a free trial, please follow these steps: | ||
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| 1. Navigate to [app.flutterflow.io](http://app.flutterflow.io/) | ||
| 2. Click the “Create Account” text and enter your name, email address, and password. Then press the “Create Account” button to create your account. | ||
| 3. Validate your email address by clicking on the link in the message sent to the email address you provided. | ||
| 4. To start trialing on a **Basic** plan, click on your profile picture in the bottom left corner, then click “Upgrade Plan.” Select “Start Free Trial” and fill out and submit the form with your payment information. | ||
| 5. To instead start trialing on a **Growth** or **Business** plan, click “My Team”, and create a team. Then press the “Subscribe” button, select your desired plan and number of seats, click on “Start Free Trial”, and fill out and submit the form with your payment information. | ||
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| ### What happens at the end of the trial period? | ||
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| At the end of your trial period, your payment method will be charged. You can cancel at any time during the trial period. | ||
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| ## Upgrade Plan | ||
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| ### How do I upgrade my plan? | ||
| To upgrade your plan type, please follow these steps: | ||
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| 1. After logging into your FlutterFlow, select “Account” from the top right. | ||
| 2. In the My Plan section, select Change Plan. | ||
| 3. Select the button under the plan you would like to upgrade to. | ||
| 4. Enter your payment information and select Subscribe. The main FlutterFlow page will open. | ||
| If you would like to upgrade from a Basic plan, follow the steps to purchase a new Growth or Business plan, and then cancel your existing Basic plan if you no longer want it. | ||
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| ### How do I check what plan I am subscribed to? | ||
| To view your plan details, go to the [**FlutterFlow Account Page**](https://app.flutterflow.io/account) and select **Manage Billing.** | ||
| To upgrade a team directly from a Growth plan to a Business plan, please follow these steps: | ||
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| The **Current Plan** section will show which plan you are subscribed to. | ||
| 1. Click on “My Team” and select the team that has the Growth plan you wish to upgrade. | ||
| 2. Click on “Upgrade to Business Plan” near the top right corner. | ||
| 3. View the invoice and confirm that you are willing to be charged this amount for the upgrade. | ||
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| :::warning[Teams Plan] | ||
| For information on the Teams plan, please use [**this link**](flutterflow-for-teams.md). | ||
| ::: | ||
| ### How do I check what plan I am subscribed to? | ||
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| To view your plan details, go to the [**FlutterFlow Account Page**](https://app.flutterflow.io/account) and select **Manage Billing.** The **Current Plan** section will show which plan(s) you are subscribed to. | ||
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| ## Downgrade Plan | ||
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| ### How to downgrade? | ||
| If you wish to downgrade from Pro to Standard or from Teams to Pro or Standard, you should cancel your existing plan and then sign up for the new one after it expires. | ||
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| ### What happens when I downgrade to the free plan? Will my apps be deleted? | ||
| You will still be able to access the apps you created and make changes inside FlutterFlow. | ||
| If you wish to downgrade from Growth to Basic or from Business to Growth or Basic, you should cancel your existing plan and then sign up for the new one after it expires. | ||
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| However, you won't be able to access any premium features such as custom APIs, GitHub integration, and code downloads. Additionally, premium features will no longer work in Preview and Run Mode. | ||
| ### What happens when I downgrade to the free plan? Will my projects be deleted? | ||
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| On the free plan, you will be restricted to two projects. Any other projects won't be deleted, but will be archived and made accessible if you return to any paid plan. | ||
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| ## Cancel My Plan | ||
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| You can cancel your plan at any time. You will have access to the paid features until your next billing cycle date. | ||
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| Please follow these steps to cancel your account: | ||
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| 1. Log in to FlutterFlow and go to the Account page. | ||
| 2. Select **Change Plan** from My Plan. | ||
| 3. Under your plan type, select **Cancel Plan.** | ||
| 4. Complete the Cancellation Survey and select **Cancel Subscription.** | ||
| 5. You will be taken to a new page. Under Current Plan select **Cancel**. A popup will appear, select Cancel. | ||
| 1. Log in to FlutterFlow and click on your profile picture to go to the Account page. | ||
| 2. Find the plan you want to cancel, and select **Cancel Plan**. | ||
| 3. Complete the Cancellation Survey and select **Cancel Subscription.** | ||
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| :::warning | ||
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| Your FlutterFlow account can have multiple team plans and a personal plan at the same time; you must cancel each plan manually. Canceling one plan does not automatically cancel any other active plan. | ||
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| :::note | ||
| When you cancel a paid plan, your account will be converted to a Free account. | ||
| ::: | ||
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| You can confirm your account has been canceled from the My Plan section of the **[Account Page](https://app.flutterflow.io/account)**. Your account will now say **ends at** vs. **renews at.** | ||
| ## Other Subscription Questions | ||
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Collaborator
There was a problem hiding this comment. Choose a reason for hiding this commentThe reason will be displayed to describe this comment to others. Learn more. we dont need this
Collaborator
Author
There was a problem hiding this comment. Choose a reason for hiding this commentThe reason will be displayed to describe this comment to others. Learn more. |
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| ### When will my plan renew / When will I be charged? | ||
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| You can view the next billing cycle date in the "My Plan" section of the [Flutterflow Account Page](https://app.flutterflow.io/account). | ||
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| The next billing cycle date for this plan is September 12, 2025. | ||
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| ### Do subscriptions renew automatically? | ||
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| Yes, our subscriptions renew automatically to avoid disrupting your app development. Monthly subscriptions renew on the same day each month (typically the day you subscribed). | ||
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| ### Can I pause my subscription? | ||
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| We do not currently offer the option to pause your subscription. | ||
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| ### Can I transfer my subscription to another user? | ||
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| We are unable to transfer a paid FlutterFlow subscription to another FlutterFlow account. | ||
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| ### If I have a paid plan, will project collaborators be able to use paid features? | ||
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| No. Having a paid plan yourself does not give your project collaborators access to paid features. Starting **September 17, 2025**, all collaboration must happen within a **Growth, Business, or Enterprise plan**, and every collaborator must have a **paid seat** in that team to have full edit access. Anyone not on your team will be switched to **view-only** until added as a paid team member. | ||
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| ### If I upgrade from the Growth Plan to the Business Plan in the middle of my billing cycle, will I be charged for both plans? | ||
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| Upgrades are automatic, so the system will count the remaining days from the Growth plan and reduce it from the Business Plan price. | ||
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| For example, if you paid $80 for Growth and you have 15 days remaining in the billing cycle, then on upgrading to Business (let's say priced at $150), you will eventually pay $(150-40) = $110. | ||
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| :::info | ||
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| FlutterFlow provides different pricing options depending on your region. To see the exact prices for your area, visit the [**Plans & Pricing**](../plan-pricing.md) page. | ||
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| ::: | ||

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is this clarified in the doc? do we need this todo?
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In the Google doc, we didn't have this! We need to confirm the steps for personal and team users. I'll add and tag Matthew for this.