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csat-analysis

Here are 3 public repositories matching this topic...

Josephine-analyst / Call-Center-Analysis-Project

Interactive Power BI analysis of call center KPIs: total calls, CSAT by agent, average handle time (AHT), first-contact resolution, peak hours, top call drivers (Technical Support, Payment Issues), workload balance, and recommendations for staffing, training, and process optimization.

data-visualization business-intelligence dax powerbi customer-experience call-center-analytics kpi-dashboard data-analyst-portfolio csat-analysis

Updated Feb 17, 2026

bhardadharmishtha2005 / CSAT-Prediction-ANN

AI/ML project for predicting Customer Satisfaction using Neural Networks.

python deep-learning tensorflow artificial-intelligence streamlit csat-analysis

Updated Mar 30, 2026
Jupyter Notebook

shashwatsingh11 / flipkart-customer-retention-analysis

Analyzed Flipkart customer support data using Excel to uncover customer retention drivers and built an Excel dashboard for actionable insights.

dashboard excel data-analysis customer-retention-analysis call-data-record-analysis csat-analysis

Updated Apr 6, 2026

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