Backups ending after 100 users

[bryce-conmet]

My backups have recently began to have issues. It seems that after ~100 users backed up, it just stops. I do have a couple errors but I have ContinueOnError=true, so it is not stopping on those.

It is saying
-------Start backup for user [100 of 100]: Username--------------
Created

*** Org backup done -> [98] users total backed up in 18 mins 56 seconds ***. There were two errors, which account for the two.

Is there a limit on the number of users that can be backed up in this solution?

Thank you.

[djvbcg]

Same here. Stops at exactly 100 users. We have 189 (licensed & unlicensed). I tried now 3 times today, always stops at the same user (nr 100).
The jar is still the same. Did the OAuth implementation bring this limit?

[djvbcg]

Same here. Stops at exactly 100 users. We have 189 (licensed & unlicensed). I tried now 3 times today, always stops at the same user (nr 100).
The jar is still the same. Did the OAuth implementation bring this limit?

This morning the backup went passed the 100 users and created the local copy for all users.
After the folder was created for the last user (non-licensed, so empty folder), it is not clear what it is doing now. Checking the nr of files in all the folders learned that it is still active and downloading files, maybe attachments.

[bryce-conmet]

What the heck....mine at least part of the way through...past 100 this time, but then started getting a bunch of unknownhostexception errors. I think I might have to actually pay for a backup solution. This one has been too flaky.

[djvbcg]

I only had one error.
Settings in the smartsheet-backup.properties file were:
accessToken=
outputDir=backup
continueOnError=true
#zipOutputDir=true
downloadThreads=8
allDownloadsDoneTimeout=120

Next time I will try downloadThreads=6, just to try the effect.

The error was:
[2021-05-17 09:40:14] *** ERROR 1 *** [SmartsheetGetAttachmentDetailsException: Failed to get attachment with name [a_filename] and id [some_id] belonging to sheet [a_sheetname] due to IOException: GET https://api.smartsheet.com/2.0/sheets/..../attachments/.... returned: 429 - Too Many Requests {
"errorCode" : 4003,
"message" : "Rate limit exceeded.",
"refId" : "4xa42056orr1"
}

So the Rate limit exceeded points me to trying downloadThreads=6