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E-commerce Chatbot using Python & Flask

An intelligent chatbot built using Python and Flask for e-commerce platforms. It can handle user queries, assist with product navigation, and respond to common customer questions. The chatbot is integrated into a web interface with basic routes and templates.

🚀 Features

  • 🧠 NLP-based chatbot for intelligent responses
  • 🛍️ Product page route (/product) with UI integration
  • 💬 Chat interface via AJAX (Flask + JS)
  • 🔍 Dynamic response system using JSON
  • 📁 Modular code (chat logic, model training, and routes separated)

🛠️ Tech Stack

Layer Tech Used
Frontend HTML5, CSS, JavaScript
Backend Python, Flask
NLP NLTK / custom model
Others JSON, Pickle

📂 Project Structure

ecommerce-chatbot/
├── app.py                 # Main Flask app with route handling
├── chat.py                # Chatbot logic and response generation
├── model.py               # Handles model loading or predictions
├── train.py               # Train chatbot with intents.json
├── nltk_utils.py          # Tokenization, stemming, bag of words
├── data.pth               # Trained model data (torch/pickle)
├── intents.json           # Training data for chatbot
│
├── static/
│   ├── app.js             # JS for frontend chat interaction
│   ├── style.css          # Basic styling
│   └── images/            # Placeholder for any assets
│
├── templates/
│   ├── base.html          # Homepage
│   └── product.html       # Product page
│
└── venv/                  # Virtual environment

🧪 Getting Started

1️⃣ Clone the Repo

git clone https://github.com/yourusername/ecommerce-chatbot.git

2️⃣ Create Virtual Environment

python -m venv venv
source venv/bin/activate        # Windows: venv\Scripts\activate

3️⃣ Install Requirements

pip install flask

4️⃣ Train the Model (if needed) and Run the App

python train.py
python app.py

Visit: http://127.0.0.1:5000

Example Intents

{
  "tag": "greeting",
  "patterns": ["Hi", "Hello", "Is anyone there?"],
  "responses": ["Hello! How can I assist you today?"]
}

🤝 Contributing

Pull requests are welcome. Open issues for suggestions or bugs. Support Us https://aniclothe.roytechub.com/

Author

Bidyut Roy 💼 Portfolio: https://github.com/roytechub

☺️ Happy Coding