Scrolling into really long message

[tphamcs]

Hello,

I'm having an issue where the chatbot always scroll into the Option section instead of the start of the Bot message. It would look okay if I have a short message, but when the message need to be really long then I think this would be an UI/UX issue. Do you know what can I do to fix this issue? Thanks !

[tjtanjin]

Hey @tphamcs, I'll find time to explore how best to address this. In the meantime, these are some considerations in mind:

• Current behavior mirrors existing messaging apps (new messages bring users to the bottom unless they are scrolling)
• If messages do not automatically scroll, users will need to manually scroll for every new message
• If messages automatically scroll, the beginning of long messages (such as yours) will be cut off

With these in mind, a good balance seems to be turning off automatic scrolling at the beginning until the user interacts with the chatbot. It is the likely solution I'll go with but we'll see.