Main dialog not open in ubuntu mate 22.04

[masakkre]

⚠️ Before submitting, please verify the following: ⚠️

• This is a bug, not a question or a configuration issue.
• This issue is not already reported on Github (I have searched for it).
• Nextcloud Server and Desktop Client are up to date. See Server Maintenance and Release Schedule and Desktop Releases for supported versions.
• I agree to follow Nextcloud's Code of Conduct

Bug description

Good morning. from the change to version 33.0.X of the Nextcloud desktop client app, in Ubuntu Mate 22.04 the main dialog window does not open. I have tested both updated older installations and clean installations. In all of them I use the app's PPA. I checked to see if anyone had reported the bug, but I can't find any reference to the problem, that's why I'm opening a new one. In Ubuntu Mate 24.04 and Mint 22.3 it does open, so I deduce that it is something related only to version 22.04 of Ubuntu Mate
...

Steps to reproduce

1. Click on Nextcloud Desktop Client app.
2. Click on Open Nextcloud Desktop
3. The Main dialog does not open
   ...

Expected behavior

When clicking on Open Nextcloud Desktop, it must opens the main dialog window

Which files are affected by this bug

IDK, i can´t find any info at app's logs

Operating system

Linux

Which version of the operating system you are running.

Ubuntu mate 22.04

Installation method

Official Linux AppImage

Nextcloud Server version

32.0.9

Nextcloud Desktop Client version

33.0.X

Did this occur after an update or on a clean installation?

Major version update (i.e. 4.0.0 → 33.0.0)

Are you using the Nextcloud Server Encryption module?

No

Are you using an external user-backend?

• Default internal user-backend
• LDAP or Active Directory
• SSO - SAML
• Other

Nextcloud Server logs

Additional info

No response

[i2h3]

This might be related to #9796 🤔

[masakkre]

This might be related to #9796 🤔

Good morning,
From what I've read in this thread, I think these are different issues. In my case, the problem is that the main dialog box doesn't open, but the synchronization program works without problems. The problem arises when there's a conflict or error with a file or folder, and since the main dialog box can't be accessed, it's very difficult for some users to find and fix the problem.

P.S. I forgot to mention that, although I said it happened when updating from version 4.X to 33.0.X, it also happens with clean installations.

[masakkre]

This might be related to #9796 🤔

I just realized I might not have explained the problem correctly. Perhaps I gave the impression that the synchronization program isn't starting, but that's not the case. The program starts when you log into your user account, but it fails when you click the application icon in the taskbar and ask it to open the main dialog windows; it doesn't display the main dialog window with the activity or errors.

I apologize if I misunderstood; I'm trying my best with English.