[Bug] GitLab is inaccessible. #19
Description
Relevant Context
Attempting to authenticate at bugs.eclipse.org/bugs/show_bug.cgi?id=375536&GoAheadAndLogIn=1 caused me to see:
<!DOCTYPE html PUBLIC "-//IETF//DTD HTML 2.0//EN"> <html data-lt-installed="true"><head> <meta http-equiv="content-type" content="text/html; charset=windows-1252"> <title>500 Internal Server Error</title> </head><body> <h1>Internal Server Error</h1> <p>The server encountered an internal error or misconfiguration and was unable to complete your request.</p> <p>Please contact the server administrator at webmaster@eclipse.org to inform them of the time this error occurred, and the actions you performed just before this error.</p> <p>More information about this error may be available in the server error log.</p> </body></html>
What The Problem Is
In order to report this, I visited gitlab.eclipse.org/explore/groups, whereupon I observed gitlab.eclipse.org/eclipsefdn/helpdesk/-/issues/3418's “This endpoint has been requested too many times” error 1 reproduce, whilst merely attempting to locate gitlab.eclipse.org/eclipsefdn/helpdesk/-/issues.
When I attempted to authenticate, to subscribe to, and comment on, that cited issue, I observed:
<h1>Something went wrong</h1> <section class="content"> <p>The server encountered an error and couldn't complete your request.</p> <p>If the issue persists, please visit <a href="[https://status.eclipse.org/](view-source:https://status.eclipse.org/)">our status</a> page for updates or <a href="[https://gitlab.eclipse.org/eclipsefdn/helpdesk](view-source:https://gitlab.eclipse.org/eclipsefdn/helpdesk)">submit a ticket to our Help Desk</a> so we can investigate further.</p> <ul class="actions"> <li>Refresh the page (sometimes this helps).</li> <li>Try again in 30 minutes.</li> </ul> <p>Thank you for your patience!</p> </section> <nav class="links"> <a href="[https://status.eclipse.org/](view-source:https://status.eclipse.org/)" class="primary">Visit our Status Page</a> <a href="[https://gitlab.eclipse.org/eclipsefdn/helpdesk](view-source:https://gitlab.eclipse.org/eclipsefdn/helpdesk)" class="secondary">Submit a ticket to our help desk</a> </nav>
When I visited gitlab.eclipse.org/eclipsefdn/helpdesk, I was merely informed that I should authenticate at GitLab, to file an issue there. Consequently, I have come here:
Use the issues link on the left to report issues with the usage and operation of services provided by the Eclipse Foundation, including, but not limited to:
- Infrastructure (CBI, Websites, Git/GitLab, etc)
I am surprised that your infrastructure is inoperative to this extent.
What My Environment Is
Name : firefox Version : 146.0 Release : 3.fc43 Architecture: x86_64 Install Date: Wed 17 Dec 2025 13:13:34 GMT Size : 268846966 Signature : RSA/SHA256, Fri 12 Dec 2025 07:56:57 GMT, Key ID 829b606631645531 Source RPM : firefox-146.0-3.fc43.src.rpm Build Date : Thu 11 Dec 2025 12:17:21 GMT Build Host : buildhw-x86-03.rdu3.fedoraproject.org Packager : Fedora Project Vendor : Fedora Project