Is KTL down?

[deanobeanoQWERTY]

Hi

I'm seeing "error loading the app, refresh your page and try again. Error details: unable to load external file https://ctrnd.s3.amazonaws.com/Lib/KTL/KTL_Start.js?" .... when refreshing pages or duplicating tabs after trying 3 different browsers. Is anyone else experiencing this?

Dean

[amandajane-mo]

Hi Dean, I’ve checked 3 of my apps, no issues. What ktl version are you on? Amanda

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On Fri, 3 Apr 2026 at 03:48, deanobeanoQWERTY ***@***.***> wrote: *deanobeanoQWERTY* created an issue (cortexrd/Knack-Toolkit-Library#601) <#601> Hi I'm seeing "error loading the app, refresh your page and try again. Error details: unable to load external file https://ctrnd.s3.amazonaws.com/Lib/KTL/KTL_Start.js?" .... when refreshing pages or duplicating tabs after trying 3 different browsers. Is anyone else experiencing this? Dean — Reply to this email directly, view it on GitHub <#601?email_source=notifications&email_token=ATAWKKZQGW46RCBB2QPJR2D4T4RBXA5CNFSL4Z3JMQ5C6L3HNF2C22DVMIXUS43TOVSS6NBRHE3TSNZSGQ2TTJTSMVQXG33OVJZXKYTTMNZGSYTFMSSWK5TFNZ2KYZTPN52GK4S7MNWGSY3L>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/ATAWKK3GXOG6FNZYZLQHN3L4T4RBXAVCNFSM6AAAAACXLJKZBKVHI2DSMVQWIX3LMV43ASLTON2WKOZUGE4TOOJXGI2DKOI> . You are receiving this because you are subscribed to this thread.Message ID: ***@***.***>

[cortexrd]

All apps working fine.
I did a cleanup of old KTL archives yesterday. But even if you'd be using an obsolete (deleted) version, you should automatically switch to the latest one.

Do you have more details on the logs output?

ND

[deanobeanoQWERTY]

Hi Norm

Thank you for the prompt reply especially over the Easter break.

Everything is back to normal now this morning.

Dean