Refund Request - Cancellation of Extra Kiro Pro+ Accounts

[selmansenol]

Checks

• I have searched github.com/aws/amazon-q-developer-cli/issues and there are no duplicates of my issue
• I have run q doctor in the affected terminal session
• I have run q restart and replicated the issue again

Operating system

macOS 26.3.1 (25D2128)

Expected behaviour

I intended to contact billing support to cancel and request a refund for my extra Kiro Pro+ accounts, as instructed by the CLI documentation.

Actual behaviour

I was redirected to this public bug report template. For privacy and security reasons, I cannot share my personal account email addresses in this public issue.

I currently have 4 active subscriptions. I forgot to cancel 3 of them before the 1st of the month, so my card was charged. I want to keep 1 account, cancel the other 3, and get a refund for those recent charges.

Could the billing team please contact me privately via the email associated with this GitHub account, or provide a secure support email address where I can safely share my account details?

Steps to reproduce

Run kiro-cli issue command for a billing problem.

Environment

<This will be visible to anyone. Do not include personal or sensitive information>

[q-details]
version = "1.28.3"
hash = "2eaf2e5262c5201a8bba63d8a244f1b8d8fb9ff8"
date = "2026-03-28T17:32:21.180959Z (5d ago)"
variant = "full"

[system-info]
os = "macOS 26.3.1 (25D2128)"
chip = "Apple M4 Pro"
total-cores = 14
memory = "24.00 GB"

[environment]
cwd = "/Users/USER"
cli-path = "/Users/USER"
os = "Mac"
shell-path = "/bin/zsh"
shell-version = "5.9"
terminal = "macOS"
install-method = "brew"

[env-vars]
PATH = "/Users/USER/.local/bin:/opt/homebrew/bin:/opt/homebrew/sbin:/usr/local/bin:/System/Cryptexes/App/usr/bin:/usr/bin:/bin:/usr/sbin:/sbin:/var/run/com.apple.security.cryptexd/codex.system/bootstrap/usr/local/bin:/var/run/com.apple.security.cryptexd/codex.system/bootstrap/usr/bin:/var/run/com.apple.security.cryptexd/codex.system/bootstrap/usr/appleinternal/bin:/opt/pmk/env/global/bin:/Library/Apple/usr/bin:/usr/local/go/bin"
SHELL = "/bin/zsh"
TERM = "xterm-256color"
__CFBundleIdentifier = "com.apple.Terminal"