An enterprise-grade AI-powered customer support platform that combines intelligent automation with human oversight. Built for modern B2B SaaS companies that want to scale their support operations without sacrificing quality.
- Real-time conversations powered by Convex Agents and AI SDK
- Support for multiple AI models: OpenAI, Anthropic, and Grok
- Context-aware responses using your custom knowledge base
- Upload and embed your documentation, FAQs, and support materials
- Vector embeddings for semantic search
- Retrieval Augmented Generation (RAG) for accurate, contextual answers
- AI automatically detects when to escalate to human operators
- Smooth transition with full conversation context
- Auto-close conversations when resolved
- Operator dashboard for managing active conversations
- Voice conversations powered by VAPI
- Natural language understanding for phone support
- Unified dashboard for chat and voice interactions
- Customizable chat widget for your website
- Configure greeting messages and suggested prompts
- Match your brand with custom styling
- Developer toolkit for easy integration
- Multi-user support with role-based access
- Team collaboration features
- Operator performance tracking
- Authentication powered by Clerk
- API key management via AWS Secrets Manager
- Secure credential storage and rotation
- Flexible pricing plans managed by Clerk
- Usage-based billing options
- Self-service subscription management
- Automated payment processing
- Conversation metrics and trends
- AI performance monitoring
- Response time tracking
- Customer satisfaction insights
- Framework: Next.js 15 with React 19
- Styling: Tailwind CSS v4
- UI Components: shadcn/ui
- Backend: Convex (real-time database & AI agents)
- AI Models: OpenAI, Anthropic, Grok via AI SDK
- Authentication: Clerk
- Voice AI: VAPI
- Security: AWS Secrets Manager
- Monorepo: Turborepo
- Error Tracking: Sentry
Built with ❤️ by the Aryan Dutt