Implement subscription customer support ticketing integration

[Smartdevs17]

Implement subscription customer support ticketing integration

Description

Context: Merchants need integrated support ticket creation from subscription issues.

Current Limitation: No support integration exists.

Expected Outcome: Implement support ticketing with automatic ticket creation from subscription events.

Acceptance Criteria

• Implement Ticket struct: issue_type, subscription_id, priority, status
• Add automatic ticket creation from: failed charges, cancellations, disputes
• Integrate with external ticketing systems
• Implement ticket assignment workflow
• Add ticket status sync
• Implement resolution linking to subscription
• Create React Native support dashboard UI

Technical Scope

Files Likely Affected:

• app/stores/supportStore.ts - Support state
• app/services/ticketingService.ts - Ticketing integration
• app/screens/SupportDashboard.tsx

APIs/Contracts Involved:

• create_ticket(subscription_id: SubscriptionId, issue: Issue) -> TicketId
• update_ticket_status(ticket_id: TicketId, status: TicketStatus)

Edge Cases to Consider:

• Multiple related tickets

[onelove-dev]

@onelove-dev has applied to work on this issue as part of the Stellar Wave Program's 4th wave.

Hi, I would like to work on this. I can implement the required logic while ensuring the solution is clean, fully tested, and follows your project standards. I am ready to start immediately and will deliver a high-quality PR within the timeframe.

ETA: 4 hours. Please assign this to me.

ℹ️ Repo Maintainers: To accept this application, review their application or assign @onelove-dev to this issue.

[olaayoade91-byte]

@olaayoade91-byte has applied to work on this issue as part of the Stellar Wave Program's 4th wave.

HELLO I WOULD LIKE TO WORK ON THIS

ℹ️ Repo Maintainers: To accept this application, review their application or assign @olaayoade91-byte to this issue.

[Yourbigmike]

@Yourbigmike has applied to work on this issue as part of the Stellar Wave Program's 4th wave.

I would love to work on this issue

ℹ️ Repo Maintainers: To accept this application, review their application or assign @Yourbigmike to this issue.