Runestone Issue: Need to be loged in error for student accounts

[mrandazzoPOB]

Please check the current issues

What Page were you on
https://runestone.academy/ns/books/published/25-26APCSA/topic-3-3-anatomy-of-class.html

Describe the bug
When students who have an account and are signed in correctly try to complete activities on the CSAwesome2 interactive textbook they receive error messages that that are not signed in but they are. Signing in and out is not working neither is resetting their password.

A Screenshot is worth a thousand words

Javascript Errors
These features are block on my schools devices

What is your username
mrandazzo

[bnmnetp]

Is this happening for all of your students? some of your students? From the error message, I'm guessing that your school may also be blocking cookies?

This is working fine for me, and students from many many schools, so we need to figure out what is different for your school.

[mrandazzoPOB]

It is something that is only happening for about half of my class. Its is also happening on both school desktops, laptops and on students' personal devices so I do not think it is an issue with cookies. Best, Mr. Michael Randazzo Math and CS Teacher Mathletes and MHS Advisor POB JFK High School

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________________________________ From: Bradley Miller ***@***.***> Sent: Tuesday, December 16, 2025 1:53 PM To: RunestoneInteractive/rs ***@***.***> Cc: Michael Randazzo ***@***.***>; Author ***@***.***> Subject: Re: [RunestoneInteractive/rs] Runestone Issue: Need to be loged in error for student accounts (Issue #1085) You don't often get email from ***@***.*** Learn why this is important<https://aka.ms/LearnAboutSenderIdentification> EXTERNAL SENDER: This email originated from an outside organization. Please be reminded to proceed with extra attention when opening any attachments or clicking on links. ~POBCSD Technology Department~ [https://avatars.githubusercontent.com/u/51115?s=20&v=4]bnmnetp left a comment (RunestoneInteractive/rs#1085)<#1085 (comment)> Is this happening for all of your students? some of your students? From the error message, I'm guessing that your school may also be blocking cookies? This is working fine for me, and students from many many schools, so we need to figure out what is different for your school. — Reply to this email directly, view it on GitHub<#1085 (comment)>, or unsubscribe<https://github.com/notifications/unsubscribe-auth/B3TMRQFDJL3TAF24NROJON34CBIKPAVCNFSM6AAAAACPHHGYBWVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZTMNRRHEZTSMBZGE>. You are receiving this because you authored the thread.Message ID: ***@***.***> NOTICE: The information contained in and documents accompanying this electronic transmission are confidential and/or legally privileged material from Plainview-Old Bethpage Central School District. This email is intended solely for the addressee. If you are not the addressee, dissemination, copying or other use of this email or any of its content is strictly prohibited and may be unlawful. If you are not the intended recipient, please inform the sender immediately and destroy the email and any copies.

[bnmnetp]

Unfortunately if we cannot get any information from the Javascript console there is very little to go on to try to debug. As I said, I cannot recreate the problem.

The screen shot you sent me rules out a CloudFlare problem.

Is this happening consistently throughout the textbook and/or on assignment pages? Or just the page of the book you linked to?

Have you asked on the CSAwesome mailing list? Sometimes the teachers over there have run into an issue like this and have better ideas about what might be getting in the way.

Anything you can do do find what might be in common with the students are who having the issue might give us a clue.