[BUG] GLIBC_2.38 Not Found

[aaronnewsome]

Bug Description

All in one container reports GLIBC_2.38 not found when importing cv2

Deployment Type

• [x ] Self-hosted version, container 1.0.97

Steps to Reproduce

run the container, upload a pdf to documents

Expected Behavior

document is parsed

Actual Behavior

parsing fails

Screenshots/Videos

see above

Environment Information

Ubuntu 24.04

Additional Environment Details (for Self-hosted only)

• Deployment Method: Docker

Additional Context

None

Logs/Error Messages

ImportError: /usr/lib/x86_64-linux-gnu/libc.so.6: version `GLIBC_2.38' not found (required by /usr/lib/x86_64-linux-gnu/libGLdispatch.so.0)

The above exception was the direct cause of the following exception:

Traceback (most recent call last):
  File "/usr/local/lib/python3.12/dist-packages/celery/app/trace.py", line 479, in trace_task
    R = retval = fun(*args, **kwargs)
                 ^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.12/dist-packages/celery/app/trace.py", line 779, in __protected_call__
    return self.run(*args, **kwargs)
           ^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/app/backend/app/tasks/celery_tasks/document_tasks.py", line 211, in process_file_upload_task
    loop.run_until_complete(
  File "/usr/lib/python3.12/asyncio/base_events.py", line 691, in run_until_complete
    return future.result()
           ^^^^^^^^^^^^^^^
  File "/app/backend/app/tasks/celery_tasks/document_tasks.py", line 240, in _process_file_upload
    await process_file_in_background(
  File "/app/backend/app/tasks/document_processors/file_processors.py", line 997, in process_file_in_background
    result = await docling_service.process_document(
             ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/app/backend/app/services/docling_service.py", line 187, in process_document
    raise RuntimeError(f"Docling processing failed: {e}") from e
RuntimeError: Docling processing failed: /usr/lib/x86_64-linux-gnu/libc.so.6: version `GLIBC_2.38' not found (required by /usr/lib/x86_64-linux-gnu/libGLdispatch.so.0)

Checklist

• I have searched existing issues to ensure this is not a duplicate
• I have provided all the required information above
• [ X] I have added appropriate labels (bug, deployment type)