Summary
Document the FlowFuse Expert and Assistant enablement process in the handbook so that all teams have a shared understanding of:
- What "Assistant" vs "Expert" means internally (two separate implementations, one external brand)
- How to check what's enabled for a given customer (cloud and self-hosted)
- The process to request enablement for a self-hosted customer
- Network requirements for self-hosted customers
- Who owns each step of the enablement process
Why
There is currently no documentation for this process. Questions about enablement status require consulting multiple people across engineering. This should be self-serve for CS and sales.
Acceptance Criteria
Summary
Document the FlowFuse Expert and Assistant enablement process in the handbook so that all teams have a shared understanding of:
Why
There is currently no documentation for this process. Questions about enablement status require consulting multiple people across engineering. This should be self-serve for CS and sales.
Acceptance Criteria