Billing issue

[sumansaurabh]

My subscription plan ended prematurely. A day before the actual scheduled date of 24th January [it was suppose to end on 24th Jan end of day] and I am not even sure how to contact support. Please look into this, I do not find any support channel.

[nikitalilichenko]

Hey @sumansaurabh , we're sorry you're having this issue. Can you send over your email address that you use for Factory so we can investigate this issue for you?