Parsing message has undefined textPlain value

[ShehabSN]

So for one email, it is a glassdoor type of email where it sends you confirmation of your application with the company logo and stuff, the textPlain value of the parsed message was undefined or null. However, the textHtml value was not undefined. Any idea why this happened and how to fix this? Is this because the message contained images and was not just text?

[EmilTholin]

Hi @ShehabSN! Sorry for the slow response on this.

Interesting. I'm not sure what could cause this. Do you think you could paste the Gmail API response of this email here in this issue? You can scrub out any sensitive information before you do.