I propose a roster for responding to enquiries. There are usually only a few enquiries each month, but they can lead to lengthy email exchanges. I've been responding to incoming enquiries, but I haven't always responded promptly to follow-up messages. If we take turns it will be clear who is dealing with each enquiry. That person will be responsible for responding within a reasonable period of time (a few days, say).
The simplest approach would be to have month-long shifts, and to rotate at each board meeting.
We can discuss this proposal at the board meeting today.