Adguard for android blocked router page

[mloh908]

Please answer the following questions for yourself before submitting an issue

• Filters were updated before reproducing an issue
• I checked the knowledge base and found no answer
• I checked to make sure that this issue has not already been filed

AdGuard version

4.12.3

Environment

• OS version: android 12
• Device: Huawei STK-L21

HTTPS filtering

• yes, I do

Root access

• yes, I have it

Integration with AdGuard VPN

• yes, I do

Routing mode

Local VPN

Ad Blocking

No response

Privacy

No response

Social

No response

Annoyances

No response

Security

No response

Language-specific

No response

Other

No response

Which DNS server do you use?

DNS protection disabled

DNS protocol

None

Custom DNS

No response

What Stealth Mode options do you have enabled?

No response

Issue Details

Steps to reproduce:
1.go to http://192.168.1.1/
2.enter username and user password
3.page will reload and you can't access to the router settings

Expected Behavior

No response

Actual Behavior

Not able to access to the router page when the protection is enabled.

Screenshots

Screenshot 1

Additional Information

No response

[oksenina]

@mloh908 Hello! To help us investigate this further, could you provide a few more details:

• Which browser are you using?
• Does the same behavior occur in Incognito mode?
• Does the site work as expected in the same browser and private mode if you temporarily turn off the blocker?

[mloh908]

@oksenina

Samsung internet web browser version 29.0. 1.12

not tried the incognito mode yet

yes. The router web page in the same web browser is working fine when the adguard protection is off

[mloh908]

Looking in the Samsung internet web browser settings . There are no such features.!

[oksenina]

@mloh908 In order to troubleshoot this issue, we need to get your application logs.

Here's what we need you to do:

Enable debug logging:

1. Settings -> General -> Advanced -> Logging level -> Debug.
2. Reproduce the problem, then remember the exact time when it happened.
3. Collect logs:
   Settings -> General -> Advanced -> Export logs and system info.
4. Send this file to qa@adguard.com:

• include [android] keyword and 6031 in the subject of your email
• specify the exact time when the issue occurred

[mloh908]

@oksenina a full reset of my phone was already done a few days back. And as of now I don't have AdguardForAndroid installed.

However I don't see where is this setting.

[mloh908]

So today I had to reinstall the Adguard for the android and I now had a new problem where no longer can using the app because of the 14 days has expired.

There a failed message to activate the license.

[oksenina]

@mloh908 Hello!
Since we are unable to reproduce the issue on our end and logs are currently unavailable due to the app uninstallation, I will close this issue for now
Please feel free to reopen it or create a new one if you decide to reinstall AdGuard and the problem persists. We'll need the logs to investigate further